Deposit and Cancellation Information
CREDIT CARDS ACCEPTED:
YOUR CREDIT CARD WILL BE CHARGED IN FULL AT THE TIME OF BOOKING. All card transactions will be charged in NZD and Oceanside Twin Tower will appear on your card statement. A tax invoice can only be provided upon departure of your stay.
No Show or within 7 days of arrival: NO refund will be issued (100% of total amount paid at time of booking will be retained by the property)
8 - 14 days before arrival: 25% of total amount paid at time of booking will be refunded
15 - 21 days before arrival: 50% of total amount paid at time of booking will be refunded
22 - 28 days before arrival: 75% of total amount paid at time of booking will be refunded
29+ days before arrival: 100% of total amount paid at time of booking will be refunded
8.30am to 6pm weekdays, 9.00am to 5.30 pm on weekends, public holidays 9.30am to 4pm.
CHECK-IN time is from 3pm until 6pm.
If you require a late check in this is absolutely fine but you will need to complete the pre check-in process which will be emailed to you approximately 24 hours before your arrival. Once this has been received we will either email or text you our LATE ARRIVAL details before we close Reception. , please email email@example.com to make arrangements for your key collection. Upon registration a credit card imprint and I.D. will be required. If you are paying by debit card a bond will be payable on arrival.
CHECK-OUT time is by 10am.
If you require a later check out, please contact reception to check availability. A late check-out fee may apply.